Note: The job is a remote job and is open to candidates in USA. ORC is a respected right-of-way acquisition firm offering purpose, stability, and growth. The Business Application Administrator will configure and maintain internal platforms, gather requirements, and provide user support to ensure system efficiency and data accuracy.
Responsibilities
- Configure and maintain projects, workflows, fields, templates, and system settings across internal platforms
- Gather requirements with stakeholders and validate configuration requests against standards and business needs
- Build and support forms, reports, dashboards, and merge templates to improve efficiency
- Perform system configurations and data imports with a high level of accuracy and administrative oversight
- Manage ongoing enhancement requests, including reporting updates, new fields, and configuration changes
- Provide user support, training, and documentation for system setup, reporting, and business processes
- Administer user access, permissions, file structures, and demo/sales environments
- Conduct testing, quality reviews, issue triage, and identify opportunities for workflow and system improvements
- Participate in user acceptance testing (UAT) and validate new features, releases, and system enhancements
- Escalate software defects to development teams with clear documentation and reproducible test cases
- Monitor data and process integrity, partnering with PMO and Quality teams to resolve discrepancies and ensure compliance with standards
Skills
- Associate's or Bachelor's degree in Information Systems, Business, Project Management, GIS, Technology, or a related field—or equivalent practical experience
- 2+ years in application administration, systems configuration, project or records coordination, software support, data management, or a closely related function
- Demonstrated ability to administer and configure web-based business applications (e.g., HRIS, project, CRM, or records platforms)
- Exceptional attention to detail and data stewardship, with sound judgment when working in systems with administrative-level access
- Strong requirements-gathering and facilitation skills; able to lead working sessions with project managers and cross-functional stakeholders
- Strong written and verbal communication skills
- Ability to manage multiple projects and priorities simultaneously, working both independently and collaboratively across departments
- Experience with reporting and business-intelligence tools (e.g., Power BI) and/or data platforms (e.g., Snowflake)
- Familiarity with relational databases, GIS systems, project-management platforms, or compliance-tracking systems
- Experience configuring SaaS or enterprise platforms (e.g., HRIS or CRM administration)
- Exposure to user-access governance and file-management / permissions administration
Benefits
- Health, dental, and vision benefits
- 401(k) with company match and disability coverage
- Paid time off, sick time, and holidays
- Tuition reimbursement and professional training
- Recognition programs and growth opportunities
- ClassPass and Breethe Memberships
- Benefits and employee travel reimbursements
Company Overview