Note: The job is a remote job and is open to candidates in USA. Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions. They are seeking a Dynatrace Consultant to ensure successful adoption of Dynatrace technologies throughout the software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems.
Responsibilities
- Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration
- Implement and build out a Managed instance for Trusted Environments
- Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience
- Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations
- Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations
- Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases
- Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency
- Assist in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support
- Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap
- Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems
- Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices
- Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics
- Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle
- Mentor and train customers on Dynatrace best practices and operational maturity
Skills
- 2+ years of hands-on experience as a Dynatrace engineer or consultant
- Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level
- Proven experience deploying, managing, and supporting Dynatrace environments in both SaaS and Managed implementations
- Strong understanding of Dynatrace architecture, best practices, and core capabilities
- Hands-on expertise with OneAgent and ActiveGate deployment, troubleshooting, and extensions
- Experience creating and managing management zones, dashboards, alerts, and reports
- Experience analyzing performance data across applications, systems, and networks
- Grail and Dynatrace log management experience or foundational knowledge
- Strong consultative skills with the ability to engage both technical and non-technical stakeholders
- Exposure to Dynatrace Gen3 AI features and AI-driven observability concepts
- Experience with Dynatrace synthetics (including clickpaths) and JMX extensions
- Integration experience with ITSM platforms such as ServiceNow
- CI/CD and automation integration experience (e.g., Keptn or similar tooling)
- Operational experience in one or more areas: Linux/Unix, Windows/AD, networking, virtualization, or storage
- Experience with virtualization and cloud platforms (VMware, AWS, Azure, Kubernetes, OpenShift, Cloud Foundry, etc.)
- Understanding of microservices, containers, and modern application architectures
- Familiarity with relational and NoSQL databases
- Development or scripting experience in Java, .NET, Node.js, or Python
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance and AD&D
- Option to purchase additional Life Insurance and AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
Company Overview