Note: The job is a remote job and is open to candidates in USA. SimplePractice is a company focused on improving access to quality care for health and wellness clinicians. They are seeking Clinical Operations Leads to serve as embedded clinical voices at the intersection of technology and care, collaborating with cross-functional teams to ensure products meet the highest standards of clinical evidence and regulatory compliance.
Responsibilities
- Review AI-generated clinical content, prompts, and features through a rigorous clinical and ethical lens
- Contribute to internal frameworks governing how clinical AI is built, reviewed, and deployed
- Partner with AI product and engineering teams to embed clinical standards throughout the development lifecycle
- Bring cross-disciplinary knowledge of ethics, regulatory requirements, and payer standards to AI design decisions
- Review product documentation, clinical workflows, and feature designs with a critical practitioner eye
- Participate actively in product roadmap discussions as a clinical advocate and standards partner
- Translate complex clinical concepts for non-clinical audiences across product, marketing, and engineering
- Champion the real-world workflow needs of our clinician customers at every stage of product development
- Serve as the go-to clinical expert across cross-functional teams, providing guidance that ensures products meet clinical, ethical, and regulatory standards
- Identify gaps, risks, and opportunities in features and documentation aligned with evidence-based care
- Represent the broader mental health field — including multi-disciplinary ethics, insurance and payer requirements, and clinical quality standards across licensure types
- Advance SimplePractice's commitment to responsible, practitioner-centered design
Skills
- Active Licensure: LCSW, LPC, LMFT, Licensed Psychologist, or equivalent
- Clinical Experience: Meaningful direct practice experience with strong working knowledge of clinical documentation, workflows, and evidence-based care
- Quality & Supervision Background: Experience overseeing or monitoring clinical quality through supervision, peer review, or clinical program oversight
- Cross-Discipline Fluency: Familiarity with ethics codes across disciplines, insurance and billing standards, and cross-professional clinical standards
- Regulatory Awareness: Working knowledge of the regulatory, legal, and ethical frameworks governing mental health care and clinical documentation
- Clinical Science Grounding: Familiarity with evidence-based practice frameworks, clinical research methodology, or quality improvement in clinical settings
- Critical Analytical Thinking: Ability to assess AI outputs with rigor — identifying not just what is wrong, but why, and what a higher standard would look like
- Ethics or Compliance Focus: Experience with clinical ethics consultation, compliance review, or regulatory affairs in a healthcare context
- Collaborative Communication: Demonstrated ability to translate complex clinical concepts for non-clinical stakeholders and engage constructively with product and business teams
- Insurance & Payer Knowledge: Deeper expertise in managed care, utilization review, medical necessity documentation, or prior authorization
- Independent or small group practice experience — a strong advantage given our customer base
- Experience integrating AI tools into clinical practice or advising on clinical AI applications
- Prior experience in a health technology or digital mental health environment
Benefits
- Employees may also be eligible for an annual bonus or commission.
- Some roles may also be eligible for overtime pay.
Company Overview
Company H1B Sponsorship