Note: The job is a remote job and is open to candidates in USA. Sutherland is a digital transformation company that provides exceptional customer experiences across various industries. They are seeking action-oriented individuals to join their healthcare team as Credentialing Specialists, where the primary responsibility will involve supporting customers with claims adjudication and provider credentialing through phone, email, and chat.
Responsibilities
- Provide support and guidance to ensure customers have an exceptional experience
- Involved in claims adjudication and/or provider credentialing
- Support customers by phone, email and chat
Skills
- Provider Data and/or credentialing experience
- Knowledge of medical terminology
- Some experience in a medical office
- Accurate typing of 40 WPM
- Excellent Internet connectivity: Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better! In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
- A quiet and distraction-free, secure place to work
- This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment
Benefits
- Monthly rewards & recognition programs
- Medical, dental and vision benefits
- Paid training & PTO
- Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Company Overview
Sutherland is a digital transformation company that provides business process and technology management services. It was founded in 1986, and is headquartered in Pittsford, New York, USA, with a workforce of 10001+ employees. Its website is https://www.sutherlandglobal.com.
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