Remote Customer Experience Associate – Entry-Level

Remote Customer Experience Associate – Entry-Level | Nationwide

Sector: E-commerce & Digital Services

Salary: £12.50 – £14.50 per hour

About the Role

Join a fast-growing e-commerce brand’s support team as a Customer Experience Associate. You’ll be the friendly first point of contact, helping customers resolve queries and delivering top-notch service—all from the comfort of your home.

Key Responsibilities

• Respond to customer enquiries via chat and email
• Troubleshoot basic order or service issues
• Document interactions and ensure customer satisfaction
• Collaborate with internal teams for resolution

What We’re Looking For

• Clear written communication
• Patient and people-first approach
• No experience necessary – full training provided
• Must be UK-based with stable internet

Perks & Benefits

• Flexible remote shifts
• Entry-level friendly
• Opportunities for growth into CX or Ops
• Supportive digital team culture

Apply Now to start your career in remote customer service!