Remote Customer Service Call Center Representative (Service BDC)

  • Anywhere

Employer Industry: Automotive Sales and Service

Why Consider this Job Opportunity…
– Salary up to $15.00 per hour with the opportunity to earn up to an additional $10.00 per hour in bonuses
– Opportunity for career growth and development within a family-owned and operated company
– Supportive work environment with resources for professional advancement
– Flexible remote work opportunity for Texas residents
– Chance to provide exceptional customer service and support to clients

What to Expect (Job Responsibilities):
– Understanding and implementing inbound and outbound calling strategies
– Handling overflow inbound service calls promptly and efficiently
– Assisting customers with scheduling appointments and providing support
– Collaborating with Service Managers to enhance the customer experience
– Maintaining knowledge of dealership systems, technologies, marketing campaigns, and manufacturer updates

What is Required (Qualifications):
– Proficiency in phone and computer systems
– Professional and courteous communication skills
– Outgoing personality with the ability to deliver exceptional customer experiences
– Previous experience in call center and appointment setting roles
– Strong organizational skills, attention to detail, and multitasking abilities

How to Stand Out (Preferred Qualifications):
– Bilingual proficiency is a strong plus

#AutomotiveSales #CustomerService #RemoteWorkOpportunity #CareerGrowth #BonusOpportunity

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