Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that focuses on enhancing customer experiences through data and technology. They are seeking a Customer Service Representative to resolve customer inquiries and provide exceptional service while working remotely. This role involves answering communications, conducting research to resolve issues, and contributing to a supportive and inclusive company culture.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is required
- A quiet, private place in your home where you can work without background noise
Benefits
- Paid time off (PTO)
- Wellness and healthcare benefits
- Tuition reimbursement
- Engaging, instructor‑led online sessions that use both webcam video and audio
- Access to individualized coaching and thousands of free courses to support your growth
Company Overview