Note: The job is a remote job and is open to candidates in USA. Salsify is a key leader in the industry scaling the next core commerce infrastructure. The Deal Desk Analyst will assist in maximizing revenue and facilitating a smoother sales cycle by providing tactical support for pricing, discounting, and contract structures.
Responsibilities
- Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders
- Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies
- Manage internal escalations for policy exceptions that arise from the sales team and assist with developing creative solutions to reduce friction and risks that arise during the sales process
- Monitor ticketing queues, Salesforce, and slack channels to deliver support that is aligned to the Deal Desk Service Quality Charter
- Assist with cross-functional initiatives to drive continuous improvement across the quote-to-cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce
Skills
- Demonstrated ability to partner with GTM Teams and other cross functional departments
- Excellent communicator, self-aware, transparent, professional, and open to feedback
- Understanding of enterprise SaaS businesses and their operational metrics/processes, with experience working on complex deals across a multi-product portfolio
- Organized, customer-focused, and strong attention to details
- 1-2+ years experience in GTM operations (Sales, Marketing, Product, CS), preferably within the realms of Deal/Sales Operations or Order Management
- Experience with Salesforce and Salesforce CPQ highly beneficial
- Basic understanding of revenue recognition rules and booking terms
- BA degree, preferably in an area such as Operations; Project Management; Finance; or Data/Analytics
Benefits
- Health & medical benefits
- Flexible spending accounts
- Flexible PTO
- Commission plan
- Bonus incentive
- Equity in the form of stock options
Company Overview
Salsify helps brands by providing tools to track and analyze inventories, presentation, and sales of goods on digital shelves. It was founded in 2012, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://salsify.com.
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