Note: The job is a remote job and is open to candidates in USA. Johnson Controls is a global leader in thermal management and energy efficiency. They are seeking a highly skilled DevOps Engineer to provide operational support for web and mobile applications, manage deployment pipelines, and ensure the stability of application environments.
Responsibilities
- Serve as the primary point of contact for web and mobile application support, resolving customer‑reported issues in a timely and professional manner
- Perform detailed root‑cause analysis, document findings, and communicate status updates to the help desk, stakeholders, and senior leadership
- Troubleshoot issues across the stack, including React.JS front‑end applications, Spring Boot services, and SQL‑based data layers
- Maintain, enhance, and troubleshoot CI/CD pipelines to support reliable deployments across multiple environments
- Manage application releases, ensuring proper versioning, documentation, and deployment validation
- Collaborate with development teams to streamline build and deployment processes
- Support and maintain cloud resources within Microsoft Azure, ensuring availability, performance, and cost‑efficient operation
- Monitor application server health, remediate vulnerabilities, and apply software upgrades and patches
- Ensure proper observability by configuring and maintaining monitoring, alerting, and logging tools
- Work closely with networking engineers, DBAs, cloud engineers, hardware teams, software developers, and QA testers to resolve issues and improve system reliability
- Provide operational insights to engineering teams to help prevent recurring issues and improve application stability
Skills
- Bachelor's degree in computer science, engineering, or equivalent professional experience
- Strong troubleshooting skills for web and mobile applications in production environments
- Excellent written and verbal communication skills, especially when interacting with support teams and leadership
- 3+ years of experience supporting or developing web/mobile applications
- Proficiency with React.JS, Java, and Spring Boot, with the ability to understand and modify code when needed
- Strong SQL skills for debugging and resolving data‑related issues
- Hands‑on experience with Microsoft Azure for application hosting, deployment, and operational support
- Experience providing DevOps support in cloud‑based environments
- Familiarity with building and deploying web and mobile applications, REST and SOAP services
- Experience using Jira, Azure DevOps, and ServiceNow for ticketing, planning, and pipeline management
- Comfortable working in a fast‑paced, iterative, agile environment
- This role is not eligible for employment visa sponsorship
- Experience with AI‑assisted development tools (e.g., GitHub Copilot)
Benefits
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
Company Overview