Note: The job is a remote job and is open to candidates in USA. Honor Technology is a leader in aging care innovation, providing technology and services for older adults. The Director of Compliance Operations will transform compliance operations into a proactive function that supports growth and operational efficiency, leading a team and ensuring regulatory adherence across multiple states.
Responsibilities
- Set the strategic direction for the Compliance Operations function—defining how Honor manages compliance across employment law and home care licensing as we grow into new markets and expand our service offerings
- Continuously assess for compliance risk and for opportunities to simplify, streamline, or eliminate operational friction in how we meet regulatory requirements
- Own day-to-day compliance execution across all markets, personally stepping in to resolve complex issues while building durable systems and protocols so issues don’t recur
- Partner with Product and Engineering to build tech-first, automated solutions that reduce manual compliance effort and scale our operations—including building the business case for technical investment, defining requirements, and driving implementation
- Lead state licensing audits and audit-readiness programs end to end—identifying gaps proactively, developing remediation plans, and driving closure across internal and field partner teams
- Ensure operational readiness for new markets and service offerings
- Translate regulatory changes into clear, actionable operational requirements, ensuring Legal guidance becomes executable protocol across the business
- Build and develop a high-performing team of 5–10 compliance and operations professionals, setting clear expectations, developing team members, and creating a culture of accountability and continuous improvement
- Develop and own key compliance metrics and dashboards that give senior leadership clear visibility into risk, operational readiness, and efficiency across all markets
Skills
- 8–10 years of experience in operations, product operations, or compliance roles within a technology-first or high-growth company—health tech, logistics, or distributed workforce environments are a strong fit
- Demonstrated experience working at the intersection of technology and operations, including partnering with Product and Engineering teams to define requirements and deliver solutions
- Track record of developing functional areas for scale — building the systems, processes, and team structures that enable the function to get ahead of problems rather than chase them
- Exceptional analytical skills with experience working with large, complex, or imperfect data sets; proficiency with data visualization tools and experience developing operational KPIs
- Strong cross-functional leadership and stakeholder management skills
- Demonstrated people management experience, including developing high-performing teams and managing through ambiguity and change
- Excellent written and verbal communication skills, including the ability to distill complex regulatory or operational topics for non-expert audiences and senior leadership
- Experience with employment law compliance, home care or healthcare regulation, state licensing, or multi-state regulatory environments
Benefits
- Equity
- 401K with up to a 4% match
- Medical, dental and vision coverage including a zero-cost plan for employees
- Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
- Generous time off program
- Employee Assistance Program
- Mental health benefits
- Wellness program
- Discount program
Company Overview