Come join the true partner of global healthcare companies, Amplity Health. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.
Remote Engagement Pharmaceutical Sales Manager
Current opportunity exists for a high energy, experienced pharmaceutical Remote Engagement Sales Manager. As an Amplity employee you will enjoy a competitive base salary, bonus opportunity, full benefit package including, medical, dental, vision, 401K, and generous PTO offerings. Please apply at once if you meet the below and are ready to be part of a dynamic remote engagement team.
The Remote Engagement Remote Sales Manager provides leadership, sales, and execution management for assigned programs within Amplity Health Remote Engagement team. The Remote Sales Manager is responsible to deliver results and meet programs’ objectives based on contract specifications. The Remote Sales Manager is responsible… for managing all aspects of the Representative’s employment (recruiting and hiring, on-the-job training, coaching, administrative, performance management, corrective action, and employee development, etc.). In addition, the Remote Sales Manager serves as a client liaison by regular communication with the client on relative program matters.
Essential Duties/Responsibilities:
• Manage a team or teams of Virtual Remote Engagement Sales Representatives
• Monitor Representative workload and productivity
• Work with Amplity Health Compliance to resolve compliance issues and follow up with disciplinary action when needed.
• Conduct regular cube rides with Remote Engagement Sales Representative’s, deliver timely and constructive feedback on quality and content of calls using approved Coaching Guide forms.
• Conduct and coordinate remote monitoring sessions individually, with Client and with Amplity Health Remote Engagement Director of Sales.
• Address performance issues through approved corrective action process in cooperation with HR.
• Manage conflict and employee relations on the team, engaging Human Resources when appropriate.
• Create a positive and team-oriented environment
• Develop and mentor team members
• Provide consistent coaching and support to Representative’s by observing product discussions, selling skills, and providing feedback
• Provide administrative oversight, maintain documentation of Representative attendance, time off, schedules, expense reports, etc.
• Assist team with utilization of all technology requirements: CRM use, activity reports, sales reports and others as needed.
• Provide new product, sales, compliance and Amplity training for new employees in coordination with HR, Amplity trainers and client training programs.
• Hire and Drive the timely recruitment and selection process for backfills and new positions in coordination with the HR and recruitment departments
• Attend regularly scheduled and ad hoc calls and meetings with the Amplity account manager, project manager and/or client
• Generate activity reports required to manage reps and report contract KPI’s to Amplity account manager, project manager, and client as appropriate.
• Conduct Weekly, Monthly Quarterly Business Reviews with Amplity Health Remote Engagement Director of Sales
• Cooperate with Amplity account manager and project manager to exceed client expectations including excellent program performance and effective client communications
• Responsible for maximizing contract profitability by managing revenue generating sales staff and program expenses within the budget.
• Identify and implement strategic initiatives to reduce turnover and vacancies.
• Advise management and operations on project status and issues pertinent to the success of the contract.
• Translate program requirements, based on the executed Statement of Work, into operational tasks for successful execution of contractual deliverables.
• Maintain thorough knowledge of Client product(s) and program.
• Create and maintain a positive impression with client and client’s customers.
• Fully comply and ensure team follows all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.
• Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable.
• Other duties as assigned
Education and Experience:
Required:
• Bachelor’s degree from an accredited university or college required
• Previous experience in a pharma sales role (e.g., as a Professional Sales Representative).
• Successful experience supervising/managing employees in a remote engagement or hybrid remote sales capacity
• Extensive remote engagement experience required
• Management experience in pharmaceutical sales or healthcare sales management experience (field or remote engagement sales) desired
• Strong technical ability with meeting platforms and systems needed in a remote selling environment
• Ability to work in all time zones as needed
Preferred:
• Inside sales or remote engagement experience
• Eastern or Central time Zones
Knowledge, Skills, and Abilities:
• Excellent verbal, written and interpersonal communication skills.
• Ability to assess and hire talent quickly
• Clear, articulate, and grammatically sound speech, professional demeanor and excellent phone manner and communication skills.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand and communicate complex information over the telephone.
• Strong rapport building skills and active listening skills.
• Excellent selling, closing, persuasion and presentation skills.
• Ability to display high levels of initiative, effort and commitment successfully complete projects and assignments.
• Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
• Must be self-motivated and disciplined.
• Good organizational and planning skills, strong attention to detail and accuracy.
• Ability to work independently and as a team member.
• Flexibility and ability to handle multiple tasks simultaneously.
• Must be able to deal with people at all levels inside and outside of the company.
• Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
• Must be able to successfully complete client trainings in their entirety (home study and live training) and meet all training expectations to proceed to servicing client’s customers within the parameters of the program.
• Must be able to participate in virtual and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested.
ABOUT US
We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.
Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development; companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians; and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.
Our one-of-a-kind Insights database offers clients a detailed view into patient-provider interactions and provider treatment rationale not found through any other provider.
Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client’s patients gain access to and benefit from the best medicines for the right reasons.
OUR CULTURE
Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients: Excellence, Passion, Innovation, Integrity, and Collaboration.
We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values. The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.
You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.
We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it. Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.
Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.
To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com/company/amplity-health and twitter.com/amplityhealth.
CELEBRATING DIVERSE PERSPECTIVES
We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion. Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo. As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.
We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings; where everyone feels a sense of belonging and can be their true, authentic, and best self.
As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive. The IDEA – Amplity’s Inclusion, Diversity, and Equity Alliance – makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.
Our commitment to diversity spans our people, our processes, and our suppliers.
OUR DIVERSITY POLICY
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual’s skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities
