Note: The job is a remote job and is open to candidates in USA. Batesville is a recognized leader in the death care industry in North America, committed to helping families honor the lives of those they love. They are seeking a Large Emerging Account (LEA) Sales Specialist responsible for growing and maintaining sales revenue by managing accounts and building long-term relationships with key decision-makers to generate new business opportunities.
Responsibilities
- Establishes, builds and maintains quality relationships with existing and prospective customers to sell products to grow Batesville’s overall book of business across all product lines
- Provides customer support for assigned accounts to assist in resolving customer concerns related to product quality and/or availability
- Monitor and track sales performance for assigned accounts, analyze sales data and trends to identify opportunities for growth and improvement
- Knowledge and skill to have a broader understanding of all company value props and can recognize the customer needs have a conversation to properly determine the necessary path where additional support or other tools are needed
- Maintain and update CRM system with customer records, results, activities, and insights
- Collaborate with marketing, product, and customer success teams to provide feedback, insights, and customer testimonials
- Coordinates directly with logistics, credit, and marketing teams regarding customer concerns and proactively develops relationships with all stakeholders to ensure customer satisfaction
- Conduct effective sales presentations to customers with the support of technology and direct marketing efforts
- Presenting and Demonstrating Products conducting virtual presentations or demos showcasing value propositions and addressing buyer needs
- Negotiating and Closing Sales including, pricing, terms, and customer offer to finalize sales terms in alignment with company goals
- Completes reports and supports data requests of internal departments and customers
- Collaborates with sales management, field sales, and national accounts to engage resources to support sales activities that generate new business
- Stay updated on market trends, competitors, and industry standards
- Other duties as required
Skills
- Bachelor's degree (B.S./B.A.) or equivalent from a college or university in business, marketing, or related field
- Minimum of 3 years related experience in new business sales, account management, telephone sales; or equivalent combination of education and experience with an emphasis in sales activities
- Clear, persuasive verbal and written communication is essential for engaging prospects via phone, email, and video
- Understanding customer needs and demonstrating empathy fosters trust and strengthens rapport
- Establishing quick, authentic relationships improves conversion rates and long-term retention
- Demonstrating value during calls, demos, or virtual meetings drives customer confidence
- Confidence and persistence in finalizing deals while addressing objections effectively
- Using metrics and sales intelligence to improve conversion rates and forecasting accuracy
- Advanced levels of experience in working in sales and preferably supporting customers in a remote environment
- Handling rejections and objections professionally while maintaining positive client relationships
- Demonstrated ability to provide problem-solving, organizational, and analytical skills
- Ability to work independently and collaboratively in a fast-paced environment that requires ability to adapt to change and multitasking as critical skills
- Demonstrated ability in attention to detail, customer focus, and driving results
- Ability to quickly learn Batesville product lines, business systems, and sales operations
- Intermediate level of skill in using Microsoft 365 suite
Benefits
- IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
- Generous 401K Matching Program
- Paid time off
- Opportunities for development and advancement
Company Overview