Note: The job is a remote job and is open to candidates in USA. tesa is a company focused on creating sustainable adhesive solutions. The Key Account Manager – Industrial Trade & Converting is responsible for driving growth at key accounts, engaging decision-makers, and managing all account-related activities.
Responsibilities
- Meet or exceed all established sales objectives and goals for assigned key accounts, by developing, executing, and maintaining key account plans
- Coordinate company efforts related to strategic accounts as assigned. Key metrics include but are not limited to sales development, contracts/pricing, customer satisfaction, quality and service
- Understand and communicate strategic account requirements and needs throughout the organization, then translating that into business opportunities
- Foster collaboration with interna team and key stakeholders, including channel partners to solve customer problems and deliver innovative solutions
- Drive connections between customer sales teams and tesa Sales Specialists to generate new end-user business
- Effectively maintain customer data in tesa’s CRM system(s) by recording information from sales calls
- Build and close the opportunity pipeline to accurately track cross border projects as a collaborative team
- Manage customer alliance partnerships by facilitating cross-BU business growth and activities, define benchmark elements of a successful converter program, evaluating competitive concepts and focusing on tesa USP’s, monitoring agreed upon KPI’s, and support development of Key Account plans with salesperson
- Drive business development targets by identifying and developing new partners, referring converter candidates for a global key account approach, drive market developing activities, oversee cross-BU sales opportunity pipelines for converter market, and build a strong network among all regional BU heads
- Other related duties as required
Skills
- Bachelor's degree or 4+ years of relevant industrial sales and/or marketing experience
- Effective communication and presentation skills, with ability to influence complex organizational structures
- Strong analytical skills / creative problem-solving capabilities
- Ability to navigate complex business negotiations and develop contracts/supply agreements
- Must have a current, valid driver's license, passport, and physical ability to drive for lengthy periods (up to 70%)
- Skilled and proficient in use of computers to include but not limited to Microsoft products as well as Customer Relationship Management software programs
- Excellent English language capability (verbal/written) required
- Must live in the Western portion of the United States
Company Overview