Note: The job is a remote job and is open to candidates in USA. Smith+Nephew is a company that designs and manufactures technology that enhances living. They are seeking a strategic and relationship-focused National Account Manager, Payor Relations to drive market access and reimbursement success across their Sports Medicine portfolio, focusing on building relationships with national and regional health plans.
Responsibilities
- Develop and maintain strategic relationships with national and regional payer organizations
- Execute payer engagement strategies that support coverage expansion, reimbursement optimization, and patient access
- Serve as the primary account lead for assigned payer accounts, coordinating communications and issue resolution
- Conduct regular business reviews and identify opportunities to strengthen coverage policies and reduce reimbursement challenges
- Collaborate with reimbursement, market access, marketing, medical affairs, and product management teams to address customer needs and advance business objectives
- Present clinical evidence, health economic analyses, and real-world outcomes data to payer decision-makers
- Provide market intelligence and customer insights to support value proposition development, evidence generation priorities, and strategic planning
- Maintain accurate account plans, engagement records, and opportunity tracking
- Communicate account performance, emerging risks, and access opportunities to leadership
Skills
- Bachelor's degree required
- 5+ years of experience in payer relations, market access, managed care, reimbursement, national accounts, or a related healthcare field
- Strong understanding of U.S. reimbursement systems, including coding, coverage, payment methodologies, utilization management, and medical policy development
- Experience presenting clinical and economic value propositions to payer audiences
- Demonstrated success engaging with national and regional health plans
- Advanced degree (MBA, MPH, MHA, or related field)
- Experience within medical devices, orthopaedics, sports medicine, or related healthcare sectors
- Established relationships with payer decision-makers across national and regional organizations
Benefits
- 401k Matching Program
- 401k Plus Program
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Flexible Personal/Vacation Time Off
- Paid Holidays
- Flex Holidays
- Paid Community Service Day
- Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually)
- Employee Assistance Program
- Parental Leave
- Fertility and Adoption Assistance Program
- Hybrid Work Model (For most professional roles)
- Hands-On, Team-Customized, Mentorship
- Discounts on fitness clubs, travel and more!
- Competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP
Company Overview