Note: The job is a remote job and is open to candidates in USA. IonQ, Inc is the world’s leading quantum platform and merchant supplier, delivering integrated quantum solutions. They are seeking a Senior Application Administrator to lead the administration and optimization of their core enterprise applications, specifically Salesforce and NetSuite, ensuring systems are secure, scalable, and aligned with business goals.
Responsibilities
- Serve as the Internal Product Owner for Salesforce and NetSuite in the IT organization, aligning technical capabilities with business goals
- Manage the evaluation, selection, and implementation of third-party "add-on" applications (e.g., CPQ, Celigo, Avalara)
- Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms
- Develop and maintain a help desk ticketing infrastructure to assist users with technical requests
- Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications
- Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into NetSuite
- Oversee integration middleware (e.g., Boomi, Celigo, or MuleSoft) to ensure reliable data exchanges
- Facilitate User Acceptance Testing (UAT) and post-deployment support for major system updates
Skills
- 5+ years of experience managing enterprise systems, with at least 3 years specifically overseeing both Salesforce and NetSuite
- Strong understanding of the Lead-to-Cash process and how data flows from an Opportunity to an Invoice
- Highly preferred certifications (e.g., Salesforce Certified Administrator/Platform App Builder or NetSuite Administrator/ERP Consultant)
- Experience leading complex system migrations or implementations using Agile or Waterfall methodologies
- Advanced proficiency in data mapping and reporting across multiple platforms
- Experience managing Salesforce within FedRAMP-authorized environments
- You can explain complex API limitations to a Finance Director and business requirements to a Developer
- You don't just fix problems for today; you build systems that can handle 10x the current volume
- Detail-Oriented: You understand that a small change in a Salesforce picklist can have a massive ripple effect on NetSuite's General Ledger
Benefits
- Base, bonus, equity, and a range of benefit options found on our career site
- Comprehensive medical, dental, and vision plans
- Matching 401(k)
- Unlimited PTO and paid holidays
- Parental/adoption leave
- Legal insurance
- Home technology stipend
Company Overview