## Job Summary
We are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations
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## Duties
– Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly.
– Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule.
– Process and obtain necessary authorizations for procedures and treatments.
– Verify patient eligibility and benefits for various insurance plans.
-Prepare and pre-chart insurance and administrative documentation ahead of patient visits.
– Handle patient payments, process collections, and manage payment plans and refunds.
-Process requests for medical records and ensure accurate data entry and maintenance.
– Maintain accurate and up-to-date patient and administrative records.
-Provide additional administrative support as required to ensure efficient practice operations.
## Skills
– Previous experience in a medical office or similar administrative role preferred.
– Proficiency with Athenahealth EMR or willingness to learn and utilize the system.
– Excellent communication and customer service skills.
– Strong organizational skills and attention to detail.
– Ability to handle sensitive information with confidentiality.
– Competence in managing multiple tasks and priorities.
– Working knowledge and understanding of reading patients’ explanation of benefits statements for the purpose of payment collections is required.
– Experience with insurance verification, referral verification, and and customer service will strengthen the application.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Expected hours: 40.00 per week
Benefits:
• Dental insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
Experience:
• Customer service: 1 year (Preferred)
Work Location: Remote
