Note: The job is a remote job and is open to candidates in USA. Lightfully Behavioral Health is a growing leader in mental health treatment providing high-quality, evidence-based treatment and innovative, compassionate care. The Regional Outreach Manager is responsible for cultivating strong referral relationships, managing a regional portfolio of partners, and executing outreach strategies to maximize brand reach within their territory.
Responsibilities
- Upholds and maintains the Company, mission, and values (called the Lightfully “Shining Commitments)
- Communicate effectively with both internal and external professionals
- Manage and grow a regional portfolio of referral partners
- Create a strategic plan for maximizing brand reach and relational capital within their territory
- Prioritize key states/cities within the region for targeting outreach efforts
- Travel to key areas within the region to cultivate new relationships and nurture existing relationships
- Manage territory budget appropriately
- Effectively plan and execute regional events
- Host and attend regional marketing events, dinners, and gatherings
- Support referral partners during the client’s admissions process
- Maintain data on outreach efforts and manage reports in Salesforce to demonstrate performance levels against key performance indicators
- Collaborate with the admissions team to capture referral data and complete urgent and consistent follow-up with referral partner during the admissions process
- Performs other duties, as assigned
Skills
- Bachelor's degree or related experience
- 1+ years of related experience
- Prior experience working in outreach or sales position, preferably in healthcare
- Experience working in a CRM system, Salesforce preferred
- PC literate with proficiency in spreadsheets, database software, and word
- Customer centric and demonstrated ability to identify and meet customer needs
- Ability to effectively present information and respond to questions from management, staff, patients, referents, and the public
- Strong customer service skills, attention to detail, and ability to multi-task required
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- Paid time off
- Self-care days
- 401(k) plan
- Continuing education and professional development opportunities
- Employee assistance program (EAP)
- A supportive, mission-driven culture that values authenticity, connection, and integrity
Company Overview
Lightfully Behavioral Health offers clearly superior mental health care with deep compassion. It was founded in 2021, and is headquartered in Thousand Oaks, California, USA, with a workforce of 201-500 employees. Its website is https://www.lightfully.com/.
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