Note: The job is a remote job and is open to candidates in USA. Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across various channels. The Senior Enterprise Account Executive will be responsible for achieving sales quotas, developing strategic plans, and acting as a trusted advisor to clients, ensuring the successful deployment of Cyara's solutions.
Responsibilities
- Let’s get this one out the way immediately – hit your quota!
- Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning
- Possess experience selling into your applicable region having understanding of the ICP and buyer personas within that region
- Act as a trusted advisor to clients, offering insights, recommendations, and solutions that address their specific business challenges and objectives. Create demand!
- Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives
- Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed
- Quickly become knowledgeable on the Company’s product with an ability to demonstrate it in alignment with a prospect’s pain points
- Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast
- Address competitor advantages raised by buyers and successfully sell against competitors
- Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities
- Possess a deep understanding of the value provided by Cyara solutions and services, emphasizing its competitive advantages
- Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes
- Appropriately leverage discounts and promotions as economic levers during negotiations
- Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders
Skills
- 8+ years of proven SaaS sales experience
- Professional demeanor with a positive attitude, focusing on problem-solving and 'How can I' rather than dwelling on challenges
- Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles
- Experience selling at the 'C' level
- Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization
- Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities
- Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits
- Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction
- Self-motivated and proactive with a sense of urgency and a commitment to excellence
- Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization
- Proficient in CRM tools, ie. Hubspot, Salesforce or other
- Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies
Benefits
- Competitive pay
- Comprehensive benefits
- Flexible work options
- Recognition programs
- A strong focus on employee well-being
Company Overview