Note: The job is a remote job and is open to candidates in USA. Crowe LLP is one of the largest public accounting, consulting, and technology firms in the United States, seeking a Microsoft Dynamics 365 ERP Senior Functional Consultant. This role involves supporting the design, configuration, and implementation of Microsoft Dynamics 365 Supply Chain Management solutions while engaging with clients to modernize their supply chain operations.
Responsibilities
- Demonstrate deep expertise in the D365 ERP platform and its Supply Chain Management capabilities
- Configure D365 ERP core Supply Chain Management modules, including:
- Inventory management
- Procurement and sourcing
- Sales and marketing
- Product information management
- Warehouse management
- Configure advanced supply chain modules, including:
- Master planning
- Asset management
- Transportation management
- Quality management
- Conduct detailed requirements analysis and translate business needs into functional and technical requirements
- Develop functional design documents for customizations and system enhancements
- Define business scenarios and functional specifications to support solution delivery
- Assist with business process redesign and optimization initiatives, including inventory optimization, demand planning, and warehouse efficiencies
- Develop and execute test plans, test cases, and test scripts
- Conduct system integration testing and user acceptance testing (UAT)
- Validate that configured solutions meet business requirements and industry standards
- Collaborate with technical teams to test customizations, data conversions, and integrations
- Produce comprehensive functional documentation, including:
- Business process documentation
- Functional design documents
- Output/report specifications
- Test plans and scripts
- Ensure project deliverables are completed on time and meet quality standards
- Engage with clients to understand supply chain business processes and strategic objectives
- Serve as a primary point of contact for functional and technical Supply Chain Management matters
- Build and maintain strong client relationships, acting as a trusted advisor throughout the implementation lifecycle
- Provide post-go-live functional support and guidance
- Assist clients in driving successful user adoption
- Develop training materials and conduct client training sessions
- Share knowledge, best practices, and lessons learned with team members
- Mentor junior consultants and contribute to the growth of the ERP practice
- Work closely with developers, business analysts, project managers, and other consultants to ensure successful project delivery
- Coordinate with project leadership to align on timelines, scope, and objectives
- Facilitate collaboration across cross-functional teams
- Manage and complete assigned project tasks and deliverables
- Identify and communicate new business opportunities related to D365 ERP Supply Chain Management implementations
- Develop and maintain relationships with key clients and stakeholders to drive growth and revenue
- Support practice development initiatives and contribute to continuous improvement efforts
Skills
- Bachelors degree required
- 3+ years of experience implementing Microsoft Dynamics 365 Supply Chain Management
- Strong expertise in D365 Supply Chain Management core modules (Inventory management, Procurement and sourcing, Sales and marketing, Warehouse management)
- Experience with advanced Supply Chain Management modules such as Master planning, Production control, Asset management, Transportation management, or Quality management
- Proven experience gathering requirements and developing functional design documentation
- Experience supporting data conversions, integrations, and system customizations
- Strong understanding of supply chain processes including procurement, inventory control, manufacturing, distribution, and logistics
- Experience leading client workshops and managing stakeholder relationships
- Ability to manage multiple priorities and deliverables in a consulting environment
- Strong written and verbal communication skills
- Experience in manufacturing, distribution, or other asset-driven industries
- Microsoft Certification: Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
- Experience with Power Platform (Power BI, Power Automate, Power Apps)
- Experience with system integrations, EDI, or advanced warehouse automation solutions
Benefits
- Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package.
- We will nurture your talent in an inclusive culture that values diversity.
- You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.
Company Overview