Note: The job is a remote job and is open to candidates in USA. Tropic is a company that provides AI-powered Procurement Intelligence solutions to help businesses optimize their spending. They are seeking a Senior Product Manager to lead the development and enhancement of features that leverage AI to analyze contract data and improve customer experiences.
Responsibilities
- Own the discovery of different customer problems and the solutioning of what potential Tropic features might solve them based on customer interviews, market research, and data analysis
- Develop a deep understanding of how procurement, finance, and business teams evaluate, buy, and renegotiate software and work with the Head of Product to prioritize Tropic efforts to address inefficiencies
- Write and iterate the prompts behind our AI features, define the evaluation methodology and quality bar, and own how those features perform once they're in front of customers
- Prototype quickly with modern AI tools to pressure-test ideas before they hit the roadmap or to better convey your ideas to engineering, design, and others
- Use data to make decisions and tell the story: measure usage, segment customers, and turn what you find into sharp product bets with clear customer outcomes
- Drive cross functional alignment with GTM teams on the value your features bring to ensure successful launch with customers and prospects
Skills
- 5+ years of product management experience, ideally at start up or growth stage companies (Procuretech or fintech experience not required)
- Experience with shipping AI features. You should be familiar with the way to structure maintainable prompts, which inputs are important, and how to evaluate them once they are live
- Experience owning major areas of a SaaS or AI product
- Comfortable prototyping with modern AI tools (e.g. Claude, Figma Make, Cursor) to help bring clarity and alignment to your features
- Experience with making decisions quickly, based on research, assumptions, and perspective
- Clear communication and structured thinking to align technical and non technical stakeholders across our organization
- Deep customer empathy and product taste to ensure our AI experiences will meet the bar for our users
- Comfortable pulling your own data to size opportunities and evaluate feature launches
Benefits
- 100% medical, dental, & vision coverage for all employees + dependents
- Remote first work environment
- Virtual & in-person meetups
- $1000 annual stipend for WFH, L&D, Wellness
- Unlimited flexible vacation and holiday time off
- 14 paid company holidays
- 12-week parental leave for all parents
- Online mental health therapy
- Commuter benefits, FSA, HSA
- Award-winning values and culture
- Equity refresh program
- 401k plan
Company Overview