Note: The job is a remote job and is open to candidates in USA. MKS Inc. is a company focused on driving the implementation of Business Process Management (BPM) practices across its divisions. The Senior Business Process Analyst will collaborate with Business Process Owners and IT to shape enterprise process architecture, lead process design, and ensure compliance with governance standards.
Responsibilities
- Lead cross-functional process improvement projects and the evolution of the enterprise process architecture (process landscape, value streams, E2E process model) using Celonis Process Management, and Process Mining where applicable, in partnership with BPOs and functional leadership
- Continuously improve BPM standards, modeling conventions (e.g., BPMN 2.0), documentation quality, and process governance routines (intake, prioritization, design reviews, approvals, and change control), while ensuring compliance with governance and quality standards
- Facilitate workshops and change management activities to design end-to-end future-state processes across functions, aligning roles, handoffs, controls, and enabling systems with business strategy and capability models, and translating business requirements into implementable target-state designs
- Define process performance measures (KPIs), baselines, and target outcomes; analyze performance data, identify root causes using process mining insights, and develop business cases for process changes and automation opportunities
- Mentor junior analysts, coach process stakeholders, and build BPM capability across the organization through training and a community of practice that raises enterprise BPM maturity and ensures consistent adoption of standards and governance
Skills
- 5+ years of experience in business process management with demonstrated ownership of process architecture and end-to-end process design in a complex organization
- Experience leading cross-functional initiatives (workshops through implementation), including strong planning, dependency management, and stakeholder alignment across the project lifecycle
- High level of ownership and customer-ready communication; able to influence without authority, facilitate decision-making, and manage ambiguity in a dynamic environment
- Advanced skill with BPM repositories/tools and modeling notation (BPMN 2.0); able to establish modeling conventions, ensure quality, and manage process taxonomy/architecture artifacts; proficient in MS PowerPoint, Excel, and Word
- Strong analytical and systems thinking; able to translate strategy and stakeholder input into coherent target-state designs, business rules, controls, and clear documentation
- Ability to structure, prioritize, and drive a portfolio of process work (architecture, design, improvements, and governance) to measurable outcomes
- Strong English language skills (min. C1)
- Experience with Celonis Process Management, Signavio, ARIS or comparable process management solutions
- Experience establishing or working within an enterprise process framework (process taxonomy, value streams, governance model) and partnering with ERP/enterprise platforms to enable E2E design
- Experience working in a multi-national company
Benefits
- Position can be hybrid – 2 days in office, up to 3 days remote or fully remote with regular visits or trips to the HQ
- MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected]
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