Note: The job is a remote job and is open to candidates in USA. Accelerate HC is a remote-first software company that builds the operating system for communications service providers. They are seeking a Senior Product & Customer Marketing Manager to own the company's storytelling to the market, manage content and product marketing, and drive inbound pipeline.
Responsibilities
- Content engine — thought leadership, buyer guides, industry reports, the blog, product and feature updates, customer case studies and success stories, white papers, and webinars
- Product marketing — positioning, messaging, and ICP / persona definition; a consistent story across web, decks, and sales materials; go-to-market for new features and launches — sequencing, messaging, enablement, comms; roadmap communication with Product
- Persona-led messaging — tailor the message to every member of the buying committee, and fuel upsell and expansion programs
- Sales enablement — one-pagers, pitch decks, persona guides, ROI frameworks, and talk tracks; get new sales hires fluent in the messaging, positioning, and competitive landscape
- Distribution & PR — owned, earned, and paid distribution; media relationships, press releases, and trade coverage; speaking slots, award submissions, and analyst relations
Skills
- B2B SaaS product marketing — several years of PMM experience (roughly 4–7)
- Exceptional writing — a genuinely strong writer and copywriter; candidates should be ready to share a portfolio and work samples up front — a case study, battle card, webinar, or sales deck
- Messaging & positioning — a strong command of persona / ICP work, and the ability to turn technical detail into business-outcome language
- Player-coach — builds the strategy and produces the deliverables personally
- Cross-functional partner — works shoulder-to-shoulder with Product, Sales, and Customer Success
- Background in telco, CSP, infrastructure, or technical SaaS
- PR and analyst-relations experience
- Webinar and virtual-event content leadership
- Sales-enablement program experience, including upsell / expansion messaging
Benefits
- Equity in the form of stock options
- A great benefits package
- 25 days of flexible vacation
- Group insurance
- Telemedicine
- A life spending account
- A GRSP
- Flexible hours
- A fully remote setup
- A small, high-trust team where the work is highly visible and the impact is real
Company Overview