Note: The job is a remote job and is open to candidates in USA. EVgo is one of the nation’s largest public fast charging networks for electric vehicles, dedicated to building a sustainable business that powers transportation and protects the planet. The Senior Staff Hardware Product Manager will drive the product strategy for EV Charging Hardware, influencing company direction and leading cross-functional teams to achieve long-term goals.
Responsibilities
- Serve as the company's principal authority on EV charging hardware technology and features — architect the long-term (3–5+ year) plan to keep the network at the forefront of the market
- Own the strategic direction and lifecycle management for the large and growing fleet of chargers owned and operated by EVgo, ensuring long-term asset performance and value
- Originate and evaluate novel opportunities to modernize and reinvent the charger fleet, including approaches without established precedent
- Set the strategy for and oversee execution of large-scale charger retrofit campaigns and programs across the network
- Own and evolve the multi-year DC Fastcharger product feature roadmap, aligning it to company-wide strategy
- Lead proactive research, planning, and resolution of complex, ambiguous issues affecting new product releases
- Set prioritization frameworks for site and charger features across the organization, balancing customer feedback, market forces, and business objectives
- Build ground-up business models and investment cases for critical new charging products, features, and infrastructure initiatives with company-wide impact
- Partner at a strategic level with internal engineering leadership and external architects/vendors to shape the release calendar and long-term business objectives
- Define and evolve Customer Archetypes and User Journey frameworks used across the Product organization
- Guide UI/UX Design strategy to ensure an intuitive, differentiated experience aligned to both user and business needs
- Set standards for and interpret User Acceptance Testing across new and existing products and charging sites
- Build and lead formal, cross-functional alignment across Site Acquisition, Site Deployment, Supply Chain, Engineering, Product Management, Quality, and Senior Leadership
- Act as the primary escalation point and thought leader for initiatives under your purview, exercising independent judgment to resolve ambiguity for the broader team
- Establish the data and analytics framework used to monitor product and site performance and identify company-wide improvement opportunities
- Maintain authoritative, company-wide awareness of industry trends in technology, business practices, and competitive benchmarking for charging sites in the USA
- Deliver concise strategic updates and recommendations to the Senior Leadership team, influencing executive decision-making
- Mentor and provide technical/strategic guidance to other Product Managers within the hardware domain
Skills
- Typically requires a minimum of 12 years of related experience with a Bachelor's degree; or 10 years and a Master's degree; or a PhD with 6 years experience; or equivalent experience
- Demonstrated experience leading complex, cross-functional initiatives with company-wide or functional-level impact
- Deep experience in product development, preferably in EV charging or a related hardware-intensive industry
- Recognized subject matter expertise in charging hardware, infrastructure, or a closely related domain
- Proven ability to build formal cross-organizational alignment and influence senior stakeholders without direct authority
- Exceptional written and verbal communication skills, including regular executive-level presentation
- Strong negotiation and persuasion skills across diverse, sometimes conflicting stakeholder interests
- Experience mentoring or informally directing the work of other product professionals a plus
- Exposure to engineering, manufacturing, and construction environments a plus
- Experience in software and hardware development a plus
- Experience in the EV or renewable sector a plus
- Advanced data analytics experience a plus
Benefits
- Health & Wellness: Medical, dental, and vision coverage, plus mental wellbeing support and wellness programs
- Financial Benefits: 401(k), Health Savings Account (HSA) and Flexible Spending Accounts (FSA) for medical and dependent care, life and disability insurance
- Work-Life Support: Uncapped paid time off, enhanced parental leave, and Employee Assistance Program (EAP)
- Care Navigation & Support: Access to Health Advocate services for help with claims, provider searches, and care decisions
- Flexible Care Options: Telehealth services for convenient, low-cost access to care
- Growth & Development: Mentorship programs and opportunities for career growth and internal mobility
- Additional Perks: Monthly Tech Stipend, one-time home office setup reimbursement, Volunteer time off, commuter benefits, and employee focused programs
- Discretionary target cash bonuses
- Comprehensive benefits package including health, life, and disability insurance
- Unbounded paid time off including parental leave
- 401(k)
Company Overview
Company H1B Sponsorship