Note: The job is a remote job and is open to candidates in USA. Eaton’s Electrical Engineering Services & Systems division is seeking a Technical Program Manager for Data Center Programs to act as a liaison between various operational teams. The role involves ensuring technical excellence, developing standardized procedures, and managing warranty campaigns to enhance operational consistency across large-scale programs.
Responsibilities
- Collaborate closely with DOC Managers, SAO Project Managers, and Construction Managers to ensure seamless execution of program deliverables
- Act as the technical point of contact for program-level escalations and inquiries
- Support DOCs with technical requirements, material procurement, scheduling logistics, and troubleshooting
- Develop, maintain, and deploy commissioning procedures, Method of Procedure (MOP), Standard Operating Procedures (SOP), and playbooks to ensure operational consistency across regions
- Establish and refine program execution processes and procedures to support efficiency and scalability
- Support creation of standard reporting templates and dashboards for program KPIs
- Identify and implement process improvements to enhance program performance
- Collect lessons learned from individual projects and disseminate best practices across SAO, DOC and quality & engineering teams
- Facilitate training sessions for field personnel on digital tools and technical standards
- Manage warranty campaigns, including tracking, resolution, and reporting
- Ensure adherence to safety processes and compliance with electrical standards
- Support new and existing sites by partnering with District Operating Centers (DOCs) to proactively forecast upcoming projects
- Communicate anticipated field resource requirements in advance, including staffing levels, required skill sets, and training needs, to ensure readiness for execution
- Coordinate with DOC leadership and Strategic Account Operations to align on resource planning and deployment timelines
- Identify and communicate design changes, product-specific training needs and technical readiness gaps to support successful mobilization and execution of upcoming work
Skills
- High school diploma or equivalent
- Minimum of 7 years of experience testing, troubleshooting, evaluating or servicing electrical distribution and/or control systems
- Must reside within a 50-mile radius of an international airport. No relocation is being offered
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc
- Possess and maintain a valid and unrestricted driver's license
- Bachelor's degree from an accredited institution
- 10 years of experience testing, troubleshooting, evaluating and servicing electrical distribution and/or control systems
- 3 years of experience in project or program management
- Experience with design or working on electrical systems at data center sites
- PMP or Commissioning Agent Certification
Benefits
- A company vehicle is provided
- This position is also eligible for a variable incentive program
- Eaton provides various Health and Welfare benefits as well as Retirement benefits
- Several programs that provide for paid and unpaid time away from work
- Specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements
Company Overview