Note: The job is a remote job and is open to candidates in USA. Centene Corporation is transforming the health of communities one person at a time, and they are seeking a Vice President of Operations Excellence and Enablement. This executive role is pivotal in driving continuous improvement and fostering a culture of innovation, focusing on enhancing operational efficiency and compliance within the Population Health & Clinical Outcomes Organization.
Responsibilities
- Drives the development and execution of strategies to enhance operational efficiency, reduce costs, and enhance customer experience and compliance
- Focus of the role is to ensure operational performance of the Population Health & Clinical Outcomes Organization (PHCO) through the reporting of key metrics, process improvement, audits, and execution
- Set and align strategic objectives with the overall business strategy
- Identify and prioritize key areas for operational improvement and enable the execution of improvement
- Oversee the Project Management Office for the PHCO organization
- Oversee the implementation of operational excellence initiatives, ensuring successful execution and desired outcomes
- Oversee the enterprise clinical appeals organization
- Establish and manage a robust clinical operational compliance oversight program to support regulatory adherence
- Analyze and optimize operational processes using methodologies such as Lean, Six Sigma, and Kaizen
- Standardize processes to ensure consistency and efficiency
- Monitor and track key performance indicators (KPIs) to measure the effectiveness of operational initiatives
- Lead and mentor teams in operational excellence practices
- Build a high-performing team and promote a culture of continuous improvement
- Collaborate with cross-functional teams to address operational challenges and opportunities
- Communicate strategies and initiatives effectively to all stakeholders
- Analyze operational data to identify trends and areas for improvement
- Develop and implement reporting systems to track operational performance and present findings to senior management
- Ensure compliance with Plan, Do, Check, and Adjust processes
- Track and report on operational excellence measures through regular accountability mechanisms
Skills
- Bachelor's Degree in business administration, healthcare management, or related field or equivalent experience
- 10+ years healthcare operations experience
- Previous experience managing staff, including hiring, training, managing workload and performance
- Master's Degree in a related field
- Six Sigma and deep operational experience
- Large-scale experience within environments regulated by state and federal agencies
Benefits
- Competitive pay
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- A flexible approach to work with remote, hybrid, field or office work schedules
- Total compensation may also include additional forms of incentives
- Benefits may be subject to program eligibility
Company Overview