Teifi Digital is a Shopify Plus Platinum partner that specializes in resolving complex e-commerce challenges. They are seeking a Revenue Operations Coordinator to support their sales team, manage CRM data, and optimize sales processes while ensuring collaboration across various internal and external stakeholders.
Responsibilities
- Support the end-to-end sales cycle by coordinating pre-sales tasks, assisting in quoting processes, and maintaining operational discipline across deals
- Help facilitate sales discovery and requirements gathering by preparing frameworks, decks, and documentation that align with client needs
- Maintain alignment between internal delivery teams and sales to ensure project readiness post-deal closure
- Create and maintain internal sales documentation, playbooks, and training materials to support scalable and repeatable workflows
- Own the upkeep and optimization of CRM data, ensuring that lead, deal, and contact records are accurate and updated
- Implement scalable systems to track performance, deal cycles, and automate handoffs between teams
- Build custom dashboards and tracking systems to monitor pipeline, conversion rates, and sales metrics
- Develop SOPs and repeatable systems that enable operational consistency across the sales organization
- Collaborate with leadership to optimize pricing, quoting, and scoping processes
- Support the development of internal tools and workflows that simplify complex tasks across quoting, resource allocation, capacity planning, and other sales related functions
- Liaise between sales, delivery, design, and marketing to ensure smooth transitions from prospecting through project execution
- Act as a point of coordination with external vendor sales teams (e.g., Shopify, apps, or partners) to align on opportunities and value delivery
- Champion operational best practices and identify opportunities for sales-marketing alignment or campaign tracking
- Contribute to the development and execution of outbound sales strategies, including target segmentation, account research, and messaging refinement
- Support go-to-market initiatives by preparing outbound materials, cold outreach frameworks, and account targeting plans aligned to service offerings
- Track and analyze outbound campaign performance to continuously refine messaging, targeting, and strategy
Skills
- Currently pursuing or recently completed a degree in Business, Operations, Marketing, or a related field
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational skills
- Interest in sales and technology
- Ability to work collaboratively in a team environment
Benefits
- Ongoing professional development through training programs, certifications, and peer mentorship
- Hybrid work model depending on role, with a Granville Island office and free on-site parking
- Flexibility in work hours designed to accommodate appointments and personal responsibilities
- Comprehensive health and dental coverage in Canada, plus a health spending account
- Paid office closure between Christmas and New Year’s
- Regular team culture events, stocked office snacks, and a dog friendly workplace
- Performance based bonus opportunities for full-time employees
Company Overview
Teifi Digital provides solutions to solve business problems in digital commerce, ERP, systems, data, and inventory spaces. It was founded in 2015, and is headquartered in Surrey, British Columbia, CAN, with a workforce of 51-200 employees. Its website is https://teifi.ca.
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