American City Business Journals is seeking a Fearless Sales Account Executive to join their dynamic team. This role involves renewing and upselling subscriptions to B2B customers over the phone, focusing on customer service and leveraging warm leads for sales success.
Responsibilities
- As an Account Executive you will be responsible for renewing and upselling subscriptions with current and prospective B2B customers over the phone
- Our most successful Account Executives handle customer service requests promptly and engage with customers leveraging a service-based selling approach
- You will have the opportunity to reach and interact with customers from all around the country
- There is no cold calling, all warm leads are provided on a weekly basis
- You will interact will our B2B current and former subscribers
Skills
- Customer service and/or sales experience, nice to have but not necessary
- Desire to learn new skills
- Comfortable using a computer, familiarity with Salesforce or other CRM a plus
- Someone who enjoys talking and connecting with customers
- Hybrid office/work-from-home setting, with flexible schedules available
Benefits
- Bundled health, dental and vision plans
- Programs to support mental health and wellness
- Generous time-off policy
- Paid Parental Leave
- 401K Plan with Employer Match
- Flexible Spending Accounts
- Employee Assistance Program
- Multiple Employee Dependent Scholarship Programs
- Commuter Flexible Spending
- Lifestyle Programs (Including incentives for healthy habits)
- Medical Infertility Services
- Corporate discount programs
- Employee Recognition/Service Awards
Company Overview
American City Business Journals Inc.(ACBJ) is the largest publisher of metropolitan business newspapers in the USA. It was founded in 1985, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is http://www.acbj.com.
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