Job Description:
• Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Develop and leverage expertise in our Vault platform
• Plan, Manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project workstreams
• Create project deliverables and standards (e.g., including process standards)
• Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities
• Mentor and develop junior team members to help facilitate a growing and collaborative team environment
• Partner with customers to ensure they are leveraging the full capabilities of solutions; customer-facing role
Requirements:
• 7+ years of demonstrated consulting or equivalent experience
• Industry experience in Life Sciences, Healthcare or CRM
• Proven track record meeting with senior management and executives as a subject matter expert
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Strong presentation and solution design skills
• Travel: up to 25% for implementation roles; post-implementation is non-travel
• Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT)
• Nice to Have: Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
Benefits:
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Flexible work arrangements (Work Anywhere: option to work from home or in the office)
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