About Us:
Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.
The Role:
The Senior Platform Engineer will be an expert in infrastructure and developer tooling initiatives across Gametime’s platform. This person will be responsible for designing, implementing, and maintaining core platform systems that support Gametime’s high-scale, cloud-native architecture. This role requires deep fluency in Infrastructure as Code (IaC), container orchestration, CI/CD principles, and developer experience optimization. They will work extensively with Kubernetes (AWS EKS) as well as various other AWS services, and do so using automation such as Terraform and Terragrunt to support microservice-based applications in multiple environments.
Key Responsibilities:
Outline the core duties and expectations for the position. These should reflect tasks directly tied to organizational objectives.
- Design, build, and maintain scalable, secure, and observable infrastructure across AWS using Terraform and Terragrunt
- Lead and contribute to Kubernetes (EKS) infrastructure supporting microservices running at scale
- Build and maintain CI/CD workflows using GitHub Actions to support automated builds, tests, deployments, and rollbacks
- Develop internal tooling and self-service interfaces that reduce friction and empower developers
- Define and enforce best practices around Infrastructure as Code, containerization, and cloud security
- Participate in and lead architectural reviews, infrastructure planning, and incident retrospectives
- Mentor and support other engineers on platform architecture, tooling, and cloud infrastructure
Key Competencies:
List the specific competencies (skills, behaviors, and abilities) required for success in this role, organized into key areas. Each competency should have a description that connects directly to the tasks in the job.
Technical Skills:
- Cloud Infrastructure (AWS): Strong experience with services like EC2, EKS, IAM, RDS, S3, Route53, etc
- Infrastructure as Code: Expert-level use of Terraform and Terragrunt to manage modular, multi-environment cloud resources
- Containerization & Orchestration: Deep understanding of Docker and Kubernetes (EKS), including deployment, networking, and scaling
- CI/CD Automation: Advanced configuration of GitHub Actions, and familiarity with progressive release mechanisms (such as canary, blue/green, etc) and rollback strategies
- Observability: Hands-on experience with Datadog, Prometheus, Grafana, or similar tools for metrics, logging, tracing, and alerting
Interpersonal Skills:
- Team Collaboration: Works cross-functionally with Security, IT, and Product Engineering to deliver scalable solutions
- Mentorship: Coaches peers and shares platform expertise through code reviews, docs, pairing, and internal demos
Problem-Solving and Decision-Making:
- Architecture Mindset: Designs resilient systems and proactively addresses reliability, scalability, and maintainability
- Root Cause Thinking: Investigates and resolves infrastructure and service issues systematically, not symptomatically
Minimum Qualifications:
Define the minimum educational and experiential requirements necessary to apply for the role.
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field — or equivalent practical experience
- Experience: 7+ years of experience in Platform Engineering, SRE, or DevOps-related roles supporting public cloud platforms
- Certifications:
- Other Requirements:
- Proficient with AWS and Infrastructure as Code tools (Terraform)
- Experienced with Kubernetes administration
- Skilled in CI/CD and automation (GitHub Actions or equivalent)
- Familiar with observability best practices and platforms like Datadog and Grafana
Preferred Qualifications:
Include any additional qualifications or experience that are not essential but would be beneficial.
- Education:
- Experience:
- Experience writing automation or tooling in Go and/or Python
- Experience configuring advanced Kubernetes tools (Karpenter, OPA, ArgoCD, etc)
- Prior exposure to AWS Well-Architected Framework
- Expertise in GitOps concepts
- Other:
- AWS Certifications
- Certified Kubernetes Administrator
Performance Metrics:
Outline specific measures of success in the role. These should be aligned with the key competencies and job responsibilities.
Support EKS migration
- Contribute to the migration of 3+ services from ECS to EKS, including Helm charts, Terraform modules, or pipeline integration
- Deliver improvements to observability or alerting for EKS-migrated services (dashboards, traces, monitors, etc)
- Reduce P99 response time for multiple EKS services compared to measured ECS response times
Enhance internal developer experience
- Create or improve 2+ reusable GitHub Actions workflows adopted by other engineers
- Contribute to adding language support in GitHub Actions
What We can Offer:
- Flexible PTO
- Competitive salary & equity package
- Monthly Gametime credits for any event ($1,200/yr)
- Medical, dental, & vision insurance
- Life insurance and disability benefits
- Diverse Family-forming benefits through Carrot Fertility
- 401k, HSA, pre-tax savings programs
- Company offsites and meet-ups
- Wellness programs
- Tenure recognition
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
United States - Pay Range
$207,000—$244,000 USD
Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
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