Job Title: Airbnb/Vrbo Property Manager
Location: Remote
Employment Type: Full-Time
Role Overview
We are seeking a full-time Property Manager to lead the day-to-day operations of our growing short-term rental portfolio. This person will be the central hub - ensuring homes are always guest-ready, vendors are managed effectively, and owners receive clear, consistent updates. The right candidate is highly organized, thrives on problem-solving, and is eager to develop systems that support growth at scale.
Key Responsibilities
• Build and maintain efficient scheduling systems for cleanings, maintenance, and vendor services.
• Proactively identify and resolve operational issues to maintain 5-star guest and owner satisfaction.
• Manage guest communications with professionalism, empathy, and a solutions-first approach.
• Coordinate and negotiate with vendors (cleaners, handymen, suppliers) to ensure quality and cost-effectiveness.
• Track performance metrics, expenses, and property-level profitability to guide decisions.
• Support company growth by standardizing processes, creating checklists, and implementing strategies that allow operations to scale smoothly.
• Assist in onboarding new properties, including setup, furnishing coordination, and go-live readiness.
Qualifications
• Demonstrated strength in organization and time management across multiple priorities.
• Proven problem-solving ability and adaptability in fast-paced environments.
• Strong customer service mindset with clear and professional communication.
• Experience coordinating and managing vendors or contractors.
• Proficiency with tech platforms (Airbnb/VRBO, scheduling tools, spreadsheets, etc.).
• Self-starter who can balance day-to-day execution with long-term growth strategies.
What We Offer
• Competitive salary (DOE).
• Flexibility and autonomy in your daily role.
• Opportunity to help shape and grow a company expanding regionally and nationally.
• Experience at the intersection of real estate, hospitality, and operations management.
• A supportive environment that values initiative, accountability, and innovation.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
• Flexible schedule
Application Question(s):
• Tell us about a time you improved an operational process. What was the problem, what did you change, and what was the measurable impact?
• How many STR units have you personally managed at one time, and what were your responsibilities day-to-day?
• Describe the most challenging guest situation you’ve ever handled. What was your approach, and what did you learn from it?
• What do you believe makes the difference between a 3-star stay and a 5-star stay? Give an example from your own work.
• What part of STR management energizes you the most, and what part drains you the most?
• In one sentence, how would your family describe you?
• This role sometimes involves being available at unusual hours when guest or property needs come up. Is that something you’re comfortable with?
Work Location: Remote
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