Job Description:
• Moderating and responding to comments across our clients' social channels using their unique brand voice.
• Writing thoughtful, engaging content to spark conversations and drive engagement.
• Ensuring online communities are safe, respectful, and aligned with client guidelines.
• Escalating issues, insights, or trends to the internal team when needed.
• Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.
Requirements:
• Demonstrated, high-level proficiency in English with strong cultural awareness.
• Fluency in additional languages an asset.
• Exceptionally strong written communication skills (spelling, grammar, clarity) in English.
• You live in the USA and are legally allowed to work here.
• You’re open and available to work overnights PLUS one additional shift, any day - including weekends.
• You’ve got professional experience managing social platforms, specifically moderating and engaging.
• You have genuine interest and enthusiasm to contribute to get people outdoors and vast knowledge of and experience with outdoor activities.
• You know how to write for brands and can adapt your tone for different audiences.
• You know your way around and the ins and outs of all the major social platforms.
• You’re organized, reliable, and have excellent customer service instincts.
• You have high speed, reliable internet with no data restrictions.
• You also have an active Facebook account.
Benefits:
• 100% remote from day one - and always will be.
• Be part of a creative, supportive, and fast-moving team.
• Work with exciting global brands.
• Be a part of a culture that values real people.
Apply Now
Apply Now