Job Title: Supplier Management Analyst - Level 3
Duration: 3+ months
Pay Rate:27.50XX
Location: Remote
Role Summary:
• Responsible for managing complex supplier interactions related to billing disputes, late fees, payment negotiations, and service continuity risks.
• Acts as an escalation point supporting operations and CRMs.
Key Responsibilities:
• Investigate billing disputes (BBFs) and late fees, advising operations on acceptance or rejection.
• Negotiate payment terms, extensions, and penalty waivers with suppliers.
• Resolve energy and water disconnection notices, identifying root causes and preventing service interruption.
• Request missing invoices and ensure proper processing.
• Update Enel registration data with suppliers and maintain internal login/control records.
Profile & Skills:
• Ability to communicate in English via phone calls
• Experience in supplier management, AP, or utilities operations
• Strong negotiation, analytical, and problem-solving skills
• High autonomy, accountability, and attention to deadlines
Education:
• 2 years (associates degree) post HS education should be sufficient / or College Diploma
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