UPS is seeking a dedicated and customer-focused Live Chat Support Assistant to join our remote team. As a Live Chat Support Assistant, you will be responsible for providing exceptional customer service via live chat, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Additional Information…
Location: Remote (Work from Home)
Employment Type: Full-time
Schedule: Various shifts available, including weekends and holidays
Department: Customer Support
Required Qualifications:
High school diploma or equivalent
Excellent written communication skills
Strong problem-solving abilities
Ability to multitask and manage time effectively
Proficiency with computers and typing
Reliable internet connection and a quiet workspace
Previous customer service experience
Preferred Qualifications:
Associate’s or Bachelor’s degree
Experience in a remote or virtual support role
Familiarity with UPS services and products
Bilingual or multilingual abilities
Benefits Information:
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
401(k) retirement plan with company match
Opportunities for career growth and development
Employee assistance program
Discounts on UPS shipping services
Apply Now to become a part of the UPS family and help us deliver a world-class customer experience
