Virtual Call Center Representatives ( Evenings Required)

Job title: Virtual Call Center Representatives ( Evenings Required) in Phoenix, AZ at Windy City Call Center LLC
Company: Windy City Call Center LLC
Job description: Now Hiring: Work From Home Call Center Representatives (Arizona Residents Only)
Are you looking for a rewarding, remote opportunity with a team that values your skills and supports your growth? We’re currently hiring Work From Home Call Center Representatives to join our virtual call center.What You Can Expect:
Placement of hired candidates is based on qualifications, experience, and fit. We want our employees to begin in a position where they can succeed and thrive. This is a fixed-schedule position that requires evening and weekend availability — all team members must be able to work until 9:00 PM Central Time (7:00 PM Arizona Time).Whether you’re seeking full-time or part-time hours, this role is ideal for dependable professionals ready to commit to a consistent schedule.What the Job Involves:
You’ll be contacting homeowners who have already expressed interest in home improvement services — this is not cold calling. Your role is to provide excellent customer service while helping set appointments and answering questions.You're a Great Fit If You:

• Have strong listening skills and a professional, courteous phone manner

• Are motivated by clear goals and performance metrics

• Are coachable, open to feedback, and eager to improve

• Can multitask — working the phone while navigating systems

• Type at least 35 WPM and have above-average computer skills

• Work well with others and enjoy contributing to team success

• Can commit to a fixed schedule and work evenings/weekends until 9:00 PM CST

Compensation & Benefits:

• Starting pay: $15.00–$17.00 per hour (based on experience)

• Paid virtual training

• Pay increase after 30 days

• PTO earned after 90 days (regardless of full-time or part-time status)

• Growth opportunities — several reps have been promoted to management

Additional Requirements:

• Must be a current Arizona resident

• Must be able to commit to a fixed schedule that ends no earlier than 9:00 PM CST

Home Office & Tech Requirements:

• High-speed wired internet (Wi-Fi not accepted)

• Windows 10 or higher, 8GB RAM, 2GHz processor minimum

• Google Chrome, Firefox, or Safari

• MS Office or OpenOffice (free options available with support)

• Webcam required for meetings and training

• Company-provided headset

This is your chance to join a growing team backed by a respected, A-rated organization with over 150 remote employees. We’ve been in business for over six years and serve as a trusted extension of several major call centers. As a division of BirdDog Media, we combine a family-oriented work culture with Fortune 5000 professionalism.If you’re ready to work hard, learn fast, and grow with us — we want to hear from you.Please apply using the home computer you would use for this position.By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
Expected salary: $15 - 17 per hour
Location: Phoenix, AZ
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