Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a VP of Revenue Operations to serve as the chief operator of our go-to-market engine. Reporting to the Chief Customer Officer, this role is not a supporting function; it is a seat at the revenue leadership table. The right person has operated a GTM org at scale, knows what a world-class revenue operations function looks like, and is ready to build one here across Sales, Marketing, Customer Success, and Partners.
The Impact You'll Make
You will build the systems, analytics, and processes that accelerate seller productivity, protect gross retention, and give leadership the visibility to make confident GTM decisions. Longer term, you will shape how NetBrain scales—through incentive design that drives the right behaviors, enablement programs that compress ramp time, and a program office that keeps the company’s top strategic priorities moving.
What You'll Do
- Own the revenue operating model — Drive the annual operating plan, quarterly forecasts, and weekly cadence across the full GTM organization. Establish the single source of truth on revenue performance, pipeline health, and GTM productivity for the CRO and Board.
- Lead Revenue Strategy, Data & Analytics — Own AOP, quota-setting, capacity modeling, and territory design. Build and leverage revenue data science capabilities—propensity-to-close models, churn prediction, expansion analytics—to inform every major GTM decision. This is the most strategically critical pillar.
- Run Business Operations across Sales, Marketing, CS, and Partners — Provide embedded ops support to every GTM segment: MEDDPICC hygiene and deal inspection with Sales, MarTech and pipeline attribution with Marketing, health scoring and renewal forecasting with Customer Success, and deal registration and MDF governance with channel partners.
- Govern GTM Systems & Tools — Own the full revenue tech stack—Salesforce, Gong, Clari, Outreach, Highspot, CPQ, PRM, Gainsight—and the automation and AI capabilities built on top of it. Treat GTM infrastructure like a product.
- Drive Revenue Enablement — Ensure every seller, SE, and CSM reaches productivity in under 180 days. Own MEDDPICC and Command of the Message programs, PoC methodology, partner readiness, content strategy, and coaching through conversation intelligence.
- Run Deal Desk, Pricing & Contracts — Price with discipline, quote without friction, and close without surprises. Own deal structuring, discounting guardrails, CPQ/quote-to-cash, CLM, and renewal commercials in partnership with Finance and Legal.
- Design compensation and lead the GTM PMO — Build incentive plans that drive the right behaviors, administer them cleanly, and resolve disputes with authority. Run the GTM program office—managing the company’s top cross-functional initiatives from decision to execution. This is a critical pillar.
What You Bring
- 10+ years in Revenue Operations, Sales Operations, or GTM leadership at a B2B SaaS or enterprise technology company, with meaningful time as a senior operator—not just a functional contributor.
- Experience running a GTM operations function at scale; you have operated a go-to-market org with real revenue complexity, not just supported one.
- Demonstrated ownership of forecasting, AOP, quota-setting, and territory design—ideally having led an organization through a transition off manual or spreadsheet-based processes.
- Comfort leading across multiple GTM Ops disciplines simultaneously; this role spans six pillars and requires breadth, not just depth in one area.
- Direct experience with compensation plan design and administration, including incentive structure, crediting rules, dispute resolution, and comp system ops (Xactly, CaptivateIQ, or equivalent).
- Strong analytical and data fluency—able to build revenue models, interpret pipeline data, and lead a data science and analytics function.
- Familiarity with the modern revenue tech stack: Salesforce, Gong, Clari or equivalent, Outreach, CPQ, Gainsight, Highspot or Seismic, Marketo or HubSpot.
- Excellent cross-functional influence—able to drive change through Sales, Marketing, CS, Finance, and Legal without relying solely on direct authority.
- Command of the Message (CoM) certification or deep familiarity with value-based selling frameworks is a plus.
- Experience building a GTM engineering or revenue automation capability and/or exposure to channel/partner operations (PRM, MDF, co-sell) are additional pluses.
- Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
- Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
What We Offer
Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.
For this role, the estimated base is $210,000 - $255,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.
The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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