About the position
Responsibilities
• Facilitate adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both parties' needs ensuring positive outcomes.
• Serve as the first point of contact for customer service issues in resolving animal-related issues such as adoptions, lost pets, license renewals and sales, impounds, relinquishments, fee assessments, vaccination/sterilization, animal ordinances and similar issues.
• Provide welcoming, attentive, and supportive service to all visitors and potential adopters who come into the agency.
• Collaborate with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers.
• Respond promptly to adoption and foster emails and phone calls, providing information, support, and updates to current and potential adopters and fosters.
• Work with databases to enter and retrieve complex records regarding animals, owners, violations and citations, referrals and general information preparing and updating a variety of reports.
Requirements
• Three (3) years of experience in a field closely related to these duties or an equivalent combination of related education and experience.
• Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
Benefits
• 12 Holidays
• Up to 24 vacation days
• 12 sick days and one personal day every year
• Hybrid work environment for some positions
• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option
• Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year
• Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Onsite medical clinic, childcare and gym
• Hospital insurance, pet insurance, auto and home insurance and discounts at County facilities
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Apply Now