Introduction to blithequark
As one of Canada's oldest and most respected debt solution providers, blithequark has been helping individuals and businesses escape debt and rebuild their lives since 1979. With over 230 employees across Canada and a track record of assisting more than 150,000 Canadians in overcoming debt, we are now embarking on an exciting phase of innovation and significant growth. To achieve our ambitious goals and better serve the growing number of Canadians in need, we are seeking experienced, enthusiastic, motivated, innovative, and customer-centric team members to join our team.
Position Summary
We are looking for a highly skilled and detail-oriented Data Entry Clerk to join our team, with the flexibility to work remotely. As a Data Entry Clerk at blithequark, you will play a critical role in updating and maintaining information in our databases, providing administrative support as needed, and ensuring the efficient administration of files. The ideal candidate will possess exceptional attention to detail, be self-motivated, and have the ability to focus on assigned tasks with minimal supervision.
Key Responsibilities
- Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
- Obtaining all necessary supporting information and documentation to facilitate efficient file administration, including income and tax filings, asset realizations, and other relevant documents.
- Responding promptly to queries and requests from creditors and debtors, providing excellent customer service and support.
- Liaising with the administration team to obtain information, documentation, and resolve complex issues, utilizing Microsoft Dynamics CRM to extract file details and information.
- Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring all necessary documents are organized and up-to-date.
- Liaising with internal clients to clarify issues, resolve problems, and provide support as needed.
- Organizing file documents in accordance with our naming protocols, maintaining accurate and efficient filing systems.
- Calculating income and surplus income obligations, understanding relevant legal requirements across multiple provincial jurisdictions.
- Performing relevant searches, including insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value.
- Creating all necessary documents for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver (OR).
- Accurately transferring pertinent information from written and scanned records into Ascend, our internal software, maintaining client confidence and protecting operations by keeping information confidential.
- Liaising with external clients to clarify outstanding documents, provide support, and ensure excellent customer service.
- Electronic filing of statutory documents, preparing documents for DocuSign, and reviewing amended proposals.
- Performing other tasks as assigned, demonstrating flexibility and adaptability in a dynamic work environment.
Essential Qualifications
To be successful in this role, you will possess:
- Proven experience in data entry, with a high level of accuracy and attention to detail.
- Exceptional organizational and prioritization skills, with the ability to work independently and efficiently.
- Proficient technical skills, including familiarity with Microsoft Office (Outlook, Excel, Word), and the ability to learn computer software quickly.
- Experience with Microsoft Dynamics CRM would be an asset, although not required.
- Strong written and verbal communication skills, with the ability to convey information effectively to others.
- Good interpersonal skills, with the ability to speak and deal effectively with other staff members, clients, and stakeholders.
Preferred Qualifications
While not essential, the following qualifications would be considered an asset:
- Previous experience in a similar role, with a focus on data entry, administration, and customer service.
- Knowledge of debt solution practices, insolvency, and relevant legal requirements across multiple provincial jurisdictions.
- Experience with Ascend or similar software, with the ability to learn and adapt to new systems quickly.
Skills and Competencies
To excel in this role, you will possess:
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and stakeholders.
- High level of accuracy and attention to detail, with the ability to work efficiently and effectively in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As a Data Entry Clerk, you will have access to:
- Ongoing training and development opportunities, to enhance your skills and knowledge in data entry, administration, and customer service.
- Professional development programs, to support your career advancement and growth within the company.
- Opportunities to work on special projects and initiatives, to expand your skills and experience.
- A collaborative and supportive work environment, with a strong focus on teamwork and knowledge sharing.
Work Environment and Company Culture
At blithequark, we pride ourselves on our unique and inclusive company culture. As a Data Entry Clerk, you will be part of a dynamic and supportive team, with access to:
- A flexible and remote work arrangement, to support your work-life balance and productivity.
- A comprehensive benefits package, including extended health and dental coverage, a virtual doctor plan, and an Employee Assistance Program.
- A company matching retirement savings plan, to support your long-term financial goals.
- Financial support for professional development, to enhance your skills and knowledge.
- Annual company events, to celebrate our successes and build strong relationships with colleagues and stakeholders.
- Exclusive access to perks and discounts, to support your well-being and lifestyle.
Compensation, Perks, and Benefits
As a Data Entry Clerk at blithequark, you will receive a competitive compensation package, including:
- A salary range of $40,000 - $50,000 per year, depending on experience and qualifications.
- A comprehensive benefits package, including extended health and dental coverage, a virtual doctor plan, and an Employee Assistance Program.
- A company matching retirement savings plan, to support your long-term financial goals.
- Financial support for professional development, to enhance your skills and knowledge.
- Annual company events, to celebrate our successes and build strong relationships with colleagues and stakeholders.
- Exclusive access to perks and discounts, to support your well-being and lifestyle.
Conclusion
If you are a detail-oriented and organized individual, with a passion for data entry and administration, we encourage you to apply for this exciting opportunity to join blithequark's dynamic team. As a Data Entry Clerk, you will play a critical role in supporting our clients and stakeholders, while developing your skills and knowledge in a fast-paced and supportive environment. Apply now to take the first step in your career with blithequark!
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted. If you require any accommodations throughout the recruitment process, including alternate interview formats, accessible materials, or any other accommodations, please do not hesitate to contact us.
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