← All Jobs
Posted Nov 5, 2025

Experienced L2 Customer Network Operations Center Analyst – Technical Support and Customer Experience Enhancement Specialist

Apply Now

Introduction to blithequark

blithequark is one of the world's leading media and entertainment companies, creating world-class content distributed across a portfolio of film, television, and streaming services. We bring our content to life through theme parks and consumer experiences, owning and operating leading entertainment and news brands. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work, with a rich tradition of giving back and ensuring our employees have opportunities to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Overview

Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders. When you join our team, you’ll work across our dynamic portfolio, powering streaming across more than 70 countries globally. We’re always looking for ways to innovate faster, accelerate our growth, and consistently offer the best in consumer experience. The Customer NOC Analyst at blithequark will be part of our essential support team, overseeing technical Tier 2 escalations, process workflow, and elevating end-user experience. This role will collaborate with our Customer Care Team, data/analytics, incident/problem teams, and our technical and product teams.

Key Responsibilities

Essential Qualifications

Desired Characteristics

Career Growth Opportunities and Learning Benefits

At blithequark, we believe in investing in our employees' growth and development. As a Customer NOC Analyst, you will have access to training and development programs, mentorship opportunities, and a culture that encourages continuous learning and improvement. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business results.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, inclusivity, and collaboration. We believe in creating a work environment that is supportive, flexible, and empowering. Our employees are our greatest asset, and we strive to create a workplace that is engaging, challenging, and rewarding. We offer a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive rewards package.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including a salary, benefits, and perks that are designed to attract and retain top talent. Our benefits package includes health insurance, retirement savings, and paid time off, among other benefits. We also offer a range of perks, including access to our products and services, discounts, and exclusive events.

Conclusion

If you are a motivated and experienced technical support professional looking for a new challenge, we encourage you to apply for the Customer NOC Analyst role at blithequark. This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional customer experiences. With a competitive compensation package, comprehensive benefits, and a supportive work environment, this is a great chance to take your career to the next level. Apply now to join our team and be part of a company that is shaping the future of media and entertainment.

Apply Now