Note: The job is a remote job and is open to candidates in USA. Emphasys Software, part of Aquila within Constellation Software Inc., is seeking a Client Growth Executive to enhance their presence in the public housing sector. This role involves developing relationships with housing agencies, identifying growth opportunities, and guiding clients through the sales process while ensuring they maximize the value of their investment in Emphasys solutions.
Responsibilities
- Generate new business and expand market presence. You will identify, qualify, and pursue opportunities with Public Housing Authorities (PHAs) and related organizations. Leveraging industry knowledge, referrals, networking, trade shows, and outbound prospecting, you will build relationships with prospective clients, uncover business needs, and guide opportunities through the sales cycle
- Grow and strengthen client partnerships. Acting as a trusted advisor to existing clients, you will develop a deep understanding of their operational challenges, compliance requirements, and strategic priorities. You will identify opportunities to expand product adoption, introduce additional solutions and services, and strengthen long-term client relationships
- Lead consultative sales and solution development. You will facilitate discovery conversations, deliver product demonstrations, prepare proposals and RFP responses, and position software and professional services solutions that address client needs to help clients navigate complex regulatory and operational challenges while clearly articulating the value of Emphasys' offerings
- Apply implementation expertise to drive client success. Leveraging your understanding of software implementation, onboarding, adoption, and change management you will support client transitions and professional services engagements, helping clients realize value quickly while building credibility and trust throughout the customer lifecycle
- Collaborate across teams to drive growth and client outcomes. You will partner closely with Customer Success, Professional Services, Product, Support, Marketing, and Development teams to deliver a seamless client experience. You will maintain pipeline and account activity within the CRM, contribute to bookings growth, and represent Emphasys at industry events and customer engagements
Skills
- Experience with Public Housing Authority (PHA) software, affordable housing organizations, government software solutions, public sector clients, or related regulated environments
- Experience in software implementations, onboarding programs, product rollouts, or change management initiatives
- Experience in software sales, account management, client success, implementation consulting, or a related customer-facing role
- Skilled at asking thoughtful questions, understanding business challenges, and positioning solutions that create meaningful value
- Excellent relationship-building and communication skills
- Curious, resourceful, and energized by change with a growth mindset and adaptability
- Self-starter with entrepreneurial drive who takes ownership of outcomes
- Comfortable working with CRM platforms such as Salesforce, HubSpot, or similar tools
Benefits
- This is a full-time, fully remote position within the US with approximately 20% travel to attend client meetings and industry conferences and trade shows.
- A competitive commission structure, strong earning potential, and the support of an experienced team.
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