Note: The job is a remote job and is open to candidates in USA. Thyme Care is a market-leading value-based oncology care enabler focused on improving the cancer care experience. As an Oncology Nurse Navigator, you will serve as a vital clinical resource, offering triage, support, and education throughout the cancer journey while collaborating with care teams to ensure optimal patient outcomes.
Responsibilities
• Conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions
• Actively engage with members, addressing clinical issues, and efficiently managing any escalations that arise
• Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day
• Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction
• Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards
• Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed
• Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals
• Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team
• Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions
• Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access
• Be available for urgent clinical escalations and provide clinical consult support as required
• Perform other projects and duties as assigned and as related to department business needs and objectives
Skills
• A Bachelor of Science Degree in Nursing
• A compact unrestricted registered nurse (RN) license
• At least 5 years of nursing experience
• At least 3 years in solid tumor oncology nursing
• Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire
• Compact + single state licensure in New York and/or Illinois licensure
Benefits
• Great medical, dental, and vision insurance plans
• Generous vacation policy for full-time employees
• Compensated at a 1x hourly rate and a 2.5x holiday rate
Company Overview
• Thyme Care is a healthcare company that provides oncology care management services. It was founded in 2020, and is headquartered in Nashville, Tennessee, USA, with a workforce of 501-1000 employees. Its website is https://www.thymecare.com.
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