Note: The job is a remote job and is open to candidates in USA. Crum & Forster is a leading provider of insurance solutions with a rich history. They are seeking a Partner Growth Director, Digital Commerce to accelerate growth in the travel ecosystem by managing key relationships with global partners and developing creative growth strategies.
Responsibilities
- Develop and lead the execution of long-term growth roadmaps for a portfolio of top-tier travel partners, focusing on scaling embedded protection revenue through conversion rate and price optimization
- Act as a primary growth consultant with both new and long-time partners, designing optimized, user-centric insurance placement solutions that align with the partner’s specific digital commerce ecosystem as well as optimizing cross-sell opportunities via partner marketing channels
- Transform complex data sets into actionable insights and forecasts, providing partners with regular, high-level commentary on adoption trends, utilization, and untapped growth levers
- Serve as the central hub between Business Development leads, Insurance Product Managers, Sales and Customer Operations, and Marketing, orchestrating alignment to ensure technical and product solutions are perfectly tuned to the specific needs of the partner
- Build and maintain "trusted advisor" status with executive-level stakeholders at partner organizations, ensuring TII remains a core component of their digital commerce strategy
- Rigorously monitor and report on partner-specific KPIs, proactively identifying performance dips and designing intervention strategies to maintain growth momentum
Skills
- A bachelor's degree or equivalent experience is required
- A minimum of 10 years' partnerships experience, ideally in the Travel or the Insurance industry
- Experience executing B2B2C or B2B2B distribution models is required
- Experience with embedded ancillary product solutions and implementations is required
- Proven track-record for meeting and exceeding revenue targets and performance driven KPIs is required
- Ability to work collaboratively as a member of cross-functional to deliver high quality outcomes to timelines
- Proficiency with Microsoft Office Suite, including Intermediate to advanced level skills with Excel, Outlook, Word, PowerPoint, Teams and One Note is required
- Proficiency with a CRM (Customer Relationship Management) and e-commerce channels is required
- Ability to understand and speak to technical solutions and implementations
- Travel is required, 40%, which may include international travel
- Salesforce proficiency
Benefits
- Competitive compensation package; Generous 401K employer match; Employee Stock Purchase plan with employer matching
- Excellent benefits that go beyond health, dental & vision.
- Continuous learning benefits, including tuition reimbursement, industry related certifications and professional training.
- A dynamic, ambitious, fun and exciting work environment.
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community.
Company Overview