Note: The job is a remote job and is open to candidates in USA. Aledade, Inc. is a public benefit corporation focused on empowering independent primary care. The Patient and Practice Solutions Operations Lead will oversee and optimize the patient and practice solutions portfolio, ensuring alignment between contract outputs and healthcare solutions while collaborating across teams.
Responsibilities
- Analyze and map contract prioritization frameworks to corresponding solutions to maximize performance outcomes and resource utilization
- Develop systematic approaches for aligning high-priority contracts with optimal solution delivery models
- Monitor and adjust solution assignments based on contract performance data and strategic priorities
- Create and maintain solution-to-contract mapping documentation and workflows
- Conduct comprehensive analysis of the Patient & Practice Solutions portfolio to identify optimization opportunities, gaps, and strategic alignment with business objectives
- Develop and maintain holistic view of all solutions offerings, including performance metrics
- Prepare executive reports on portfolio performance, capacity utilization, and strategic recommendations
- Serve as the operational bridge between contract prioritization and solution delivery teams
- Collaborate with capacity planning teams to ensure solution rollouts align with available resources and operational capabilities
- Partner with stakeholder teams to ensure seamless solution delivery
- Other duties as assigned
Skills
- Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or related field
- 5+ years of experience in portfolio management, operations, or solutions management
- Experience in matrix organizations with complex stakeholder management
- Strong analytical and problem-solving skills
- Experience working in fast-paced, growth-oriented organizations
- Strong organization and time management skills with a focus on attention to detail
- Strong communication (written & verbal) skills; ability to document and maintain SOP's/processes and clearly share data outputs with various audiences
- Ability to work independently and collaboratively
- Advanced proficiency in data analysis tools
- Healthcare industry experience, particularly in practice management or patient solutions
- Project Management Professional (PMP) certification
- Background in healthcare operations or clinical workflows
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
Company Overview