Note: The job is a remote job and is open to candidates in USA. Qualified Health is a clinical AI company focused on transforming healthcare through innovative technology. The Product Strategy & Operations Lead will be responsible for shaping the product portfolio, establishing operational cadences, and ensuring efficient delivery across teams to drive the company’s mission of redefining AI in healthcare.
Responsibilities
- Shape the product portfolio: find the reusable building blocks across clients instead of one-off builds for each customer
- Own core operating cadences: sprint planning, OKRs, and the idea-to-ship process from PRD through shipped learnings
- Run cross-team delivery coordination (scrum-of-scrums), keeping one honest view of the portfolio for leadership
- Build the systems that replace status-chasing with live visibility (Jira/Notion dashboards)
- Own the delivery and reliability operating system: capacity gates, release sign-off, and partnering with engineering on system health
- Drive AI-native operations and co-own company-wide adoption of our internal AI workflow marketplace
Skills
- Multiple cycles across a few companies in product operations, R&D operations, technical program management, or an adjacent role where you owned how a product organization actually runs, ideally including time at a company going through fast scaling
- Demonstrated experience building operating models, OKR systems, and idea-to-ship or SDLC frameworks from a light starting point, not just administering ones that already existed
- Someone who has driven AI adoption for others, not just personal AI use. You have gotten other people and teams to change how they work, and made it stick
- Real, hands-on fluency building with modern AI tools with a strong point of view and a curious mind
- Experience coordinating delivery across multiple teams (a scrum-of-scrums, program-management, or portfolio capacity), or the clear appetite to grow into it
- Enough technical fluency to be useful in architecture, scaling, and reliability conversations with engineers, and the appetite to go deeper. You do not need to have run observability or release engineering yourself; you do need to want to learn it
- Comfort with Jira and Notion (or the equivalent), and the instinct to make a system of record that people actually keep current
- Strong cross-functional facilitation, especially the ability to move a stuck decision forward without owning the decision yourself
Benefits
- This role is also eligible for equity and benefits.
Company Overview