Note: The job is a remote job and is open to candidates in USA. Unanet is a growing company in the Customer Experience domain, seeking a Senior Reporting & Analytics Consultant. The role involves leading reporting and analytics initiatives, ensuring customer satisfaction, and providing support throughout the implementation of BI and analytics solutions.
Responsibilities
- Initiate, execute, lead and support customers on managed services engagements, providing financial analysis, project control, custom reporting, and analytical support
- Gather and document requirements for custom reports using excel and business intelligence tools; develop, test and document these highly technical and innovative solutions to meet customer needs
- Serve as a key resource across Unanet on capabilities and functionality of BI/Analytics/Datalake offerings
- Design and develop custom Analytics entities (e.g., dashboards, reports, visualizations) for customers per their requirements, including via BI tools or Excel as needed
- Work with broader Technical Services Group to develop packaged offerings and support or customize those offerings for customers
- Support the customer throughout implementation to contribute to successful adoption of Unanet and BI/Analytics solutions
- Lead customer reporting training
- Ensure projects remain on schedule and within budget, proactively setting expectations and identifying and communicating risks
- Maintain established target utilization
- Support multiple, concurrent implementations in an organized fashion
- Support continuous improvement of Professional Services processes and procedures
- Contribute as a Unanet Subject Matter Expert to our Knowledge Center
- Stay up to date on new Unanet product features and functionality
Skills
- 5+ years' experience with advanced Excel functions (e.g., Array, Visual Basic for Applications, Power Query M Language)
- Demonstrated proficiency in developing complex Excel workbooks using advanced functions and manipulating large data sets
- Proficiency in project planning and forecasting, GL budgeting, and standard Unanet reporting capabilities
- Strong proficiency in developing complex custom reporting solutions leveraging various business intelligence tools (e.g., Power BI, Cloud Data Warehouse, Exago)
- Prior programming experience (e.g., Access, SQL, Impromptu)
- Proficient in financial data analysis and project control techniques
- Prior ERP or financials software experience
- Familiarity with Indirect Cost Pools
- Strong written, verbal, interpersonal and client-facing skills
- Strong organizational and analytical skills with ability to lead multiple concurrent projects
- Willingness to travel to client sites (up to 25%)
- Bachelor's degree in Finance, Business, Computer Science, or related
- Prior experience with advanced Access functions (e.g., relational database design, Visual Basic for Applications, SQL - including advanced sub queries)
- Prior customer-facing consulting experience
- Prior experience with the Unanet's product offering
- Prior experience in Government Contracting (GovCon), preferably in a services organization
Benefits
- Employee equity
- Discretionary bonus compensation, subject to plans that may be in effect from time to time
- Eligible to participate in Unanet's employee benefits plans and programs
Company Overview