Technical Assistant (PjM1) (Government)

Welcome to AT&T Global Public Sector

AT&T Global Public Sector is a trusted provider of secure, IP-enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission. As a leader in the industry, we offer a unique opportunity to work on complex projects, collaborate with internal and external clients, and contribute to the success of our organization.

Job Overview

We are seeking a highly skilled and experienced Technical Assistant to perform administrative and office support activities for the Program Management Office. As a Technical Assistant, you will work on assignments that are complex in nature in a classified environment, coordinate activities with internal and external clients, and provide guidance and direction to other personnel within the organization. If you have a strong background in administrative support, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Work on assignments that are complex in nature in a classified environment
• Coordinate activities with internal and external clients
• Contact personnel at various organizational levels to gather information and prepare reports
• Determine processes to handle routing assignments or new assignments and projects
• Provide guidance and direction to other personnel within the organization
• Prepare, maintain, and control electronic or paper records
• Handle all logistics for seminars and external meetings
• Perform administrative and office support activities for the Program Management Office
• Field telephone calls, receive and direct visitors, generate meeting notes, create spreadsheets and presentations, and file documents

Requirements

To be successful in this role, you will need to meet the following requirements:

• High School diploma/GED and five (5) years' experience of hands-on administrative support
• Two (2) years' experience in the following categories: working on complex projects, time management, and the ability to work in a fast-paced environment
• Must be an experienced user of Microsoft suite of products, proficient in PowerPoint
• Excellent communication skills
• Required Clearance: TS/SCI with polygraph

Preferred Qualifications

While not required, the following qualifications are preferred:

• Bachelor's Degree in a Marketing, English, History, Communications, or a related field
• Experience working in a government or military environment
• Knowledge of IT service management principles and practices
• Experience with project management tools and software

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Strong administrative and organizational skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information

Career Growth and Development

At AT&T, we are committed to the growth and development of our employees. As a Technical Assistant, you will have the opportunity to work on complex projects, collaborate with experienced professionals, and develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs, including on-the-job training, mentorship, and formal education programs, to help you achieve your career goals.

Work Environment and Company Culture

At AT&T, we pride ourselves on our diverse and inclusive work environment. We believe that our employees are our greatest asset, and we strive to create a workplace that is supportive, collaborative, and empowering. As a Technical Assistant, you will be part of a dynamic and experienced team, working together to deliver high-quality services and solutions to our customers. We offer a range of employee benefits and programs, including flexible work arrangements, employee recognition programs, and community outreach initiatives, to support your well-being and career success.

Compensation and Benefits

We offer a competitive salary range of $72,000 - $84,000 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:

• Medical, Dental, and Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Conclusion

If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Technical Assistant at AT&T, you will have the opportunity to work on complex projects, collaborate with experienced professionals, and contribute to the success of our organization. Don't miss out on this chance to join our dynamic and supportive team and take your career to the next level. Apply today!

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